Visitor Information

All you need to know before you visit the pool or book a swim session.

  1. Opening Times
  2. Swim Sessions
  3. Getting Here
  4. Pricing
  5. Pool Hire
  6. Booking
  7. Chidren
  8. Disabled Visitors
  9. Pool Restrictions
  10. Account Log in Problems
  11. Pool Flyover

The pool is open from mid-May until mid-September

Monday to Friday: 1st session 7am, last session starts at 6pm, pool closes 7pm.
Saturday: 1st session 8am, pool closes 6pm.
Sunday: 1st session 8:45am, pool closes 6pm.
Please check the Pool Timetable page for up-to-date timings and available sessions.

Why are you not open all year round?

A) Cirencester Open Air Swimming Pool is run and maintained entirely by volunteers in their spare time. Lifeguards are the only people we employ. The majority are university/college students who are only available outside of term time. We just do not have the resources available to open the pool all year round. In addition, the cost of heating the outdoor pool during the colder months would be prohibitively expensive against any revenue we could generate outside the late spring and summer months.

We run different sessions throughout the days of the week.

Lane Swims
1-hour sessions, the pool is divided into lanes for fast, medium and slow swimmers. These sessions are for adults only (aged 17 or over), except for a Saturday morning session where children over 8 years of age can come along.
General Swims
2-3 hour sessions, weekdays only. These are open swim sessions for both families and individuals. No lanes in operation, but a lane can be requested by contacting the duty manager.
Drop-in Swims
Afternoons every weekday and extra morning sessions, at the weekend. The whole pool is open, including the children's pool. No Pre Booking, just turn up at the gate.
Parent and Toddler Sessions
Each weekday morning in the children's pool for parents/carers with young children under 4 years of age.
Aqua Aerobics
Exercise to music under the watchful eye of our professional aerobics instructor. 3 Sessions per week.
Inclusive Swims
For people who find it difficult to swim in regular sessions due to physical restrictions or mental challenges. 2 sessions per week
For more details on all these sessions, check our Timetable

Cirencester Open Air Swimming Pool is located on Riverside Walk, and is only accessible by foot or bicycle. We are about a 10-min walk from the centre of Cirencester. The entrance to Riverside Walk is on Thomas Street between Cecily Hill and The Mead. The Pool can also be accessed from the other end of Riverside walk via Barton Lane, which is off Gloucester Street. See the Map for more information and directions.
Coming by Car
Please note there are no car parking facilities at the Pool, the car park you can see on the video is a private car park and not available to the public. The streets around the pool have very restricted parking. However, there are a number of public pay and display car parks close by to the Pool. 
Electric Car Charging - There are 2 e-charging stations in Cirencester which are relatively close to the pool, One in Waitrose Car Park and a second at the Old Kennels Car Park on the edge of Cirencester Park.
Directions and Parking. Go to our Location Map for details and directions.
Bike Storage
We do have a few bike racks on site, however at busy times these can get full. Please make sure you bring a security lock for your bike, as the pool cannot be held responsible for the security of your bike.
Disabled Access
The pool does have a disabled access point. However, due to our location and difficulties with parking, we ask you to contact the Pool Manager beforehand to discuss your needs and how we can best support you on your visit. Please use our Contact Form and select Pool Manager on the form if you need assistance. Alternatively, you can contact the Pool Manager on 01285 653947 during pool opening hours.

We have a standard pricing policy for all our regular swim sessions except for Aqua Aerobics where there is a small supplement to cover the cost of the instructor. There are discounts for children and young people under 17 years of age, full-time students and seniors over the age of 60. Children under 4 years of age are admitted free of charge to applicable sessions.
Season Tickets
We offer Season Tickets, which give you substantial discounts if you plan to swim on a regular basis during the season. Season Tickets are available to purchase from 1st April to 30th July. Please go to our Season Ticket page for full details on Pricing, Terms & Conditions. 
Admission Price for single sessions

  • Adult, £6.50
  • Child and Young Person (under17), £3.50
  • Seniors (over 60) and Full-time Students, £4.50
  • Aqua Aerobics £7.50
  • Adult & Pre-school £5.00 (children under 4 years admitted free)
  • Inclusive Swim Adult £6.50, Child and Young Person (under 17) £3.50
  • Spectators (non-swimmers), £2

Full details of all prices for any session are displayed on the Pool timetable.

10 Swim Ticket Cards
We also offer a card of 10 Swim Tickets, which gives you a 10.75% discount on a single session price. These tickets can be purchased at the pool gate. Please note that these swim ticket cards are only valid for Drop-in swim sessions.

Pricing

  • 10 Swim Tickets - Adult £58.50
  • 10 Swim Ticket - Senior/Student £45
  • 10 Swim Ticket - Child/Youth £31.50

Pool Hire For Private Parties
The Pool is available for hire on certain evenings during summer. Prices start at £220 for up to 60 people, additional charges apply for numbers above that to cover the cost of extra lifeguards. You can also hire electric barbecues and have the Tuck Shop open. Full details of all available evenings, pricing, terms & conditions can be found on the Pool Hire page.

The is available for private hire on a number of evenings each week during summer. We have 2 portable electric BBQ's that can also be hired. We can also arrange to open our Tuck Shop if you want drinks and refreshments. You can also bring your own food and refreshments, if you so wish. Please see the Pool Hire page for more details and pricing

Booking Swim Sessions
All swim sessions except for our 'Drop in' sessions need to be pre-booked if you want to guarantee your place(s) on a particular session. If the session is not fully booked, we do admit 'drop-in's', but we do recommend you book your session.
How do I book a swim session?
Go to the Book a Swim page on this website. Check the sessions that meet your requirements.
If you have an account, please log in to it before you book, as it will save you having to enter your details as these will be automatically filled in for you.
How do I pay for my booking?
You can pay using all major credit and debit cards using Stripe (our payment provider).  This is a safe way to purchase items on the Internet as by using Stripe service, you don’t expose bank details or card numbers to us or keep any financial records with us, so this way,  your payment information is not at risk.
How can I see my bookings?
Once you have booked a swim session, and you have an account with us, your booking will be logged against your account. If you do not have an account, you will still receive an email confirmation of your booking together with an invoice or ticket. This will be sent to the email address you specified on the booking. If you can't see the email, please check your spam and junk folders before contacting us.
To see your bookings, log into your account and go to Your Account. There you will see a Bookings Tab, click on this to see all your bookings. On this page, you can also cancel your bookings.
Is there a waiting list for fully booked sessions?
No, we do not operate a waiting list system. However, it is worth checking sessions that are coming up to see if slots have become available as people do sometimes cancel at a late stage.
Do you have priority booking?
No, all our swim sessions are based on a first come, first served basis, this includes Season Ticket Holders.
For pre-booked sessions, booking opens 8 days in advance of the session at 10pm
Please be prepared to see some popular session times fill up quickly.
For drop-in swim sessions, there is no pre-booking

We welcome all children to the pool for all sessions, except Lane Swims and Aqua Aerobics where the minimum age is 17.
Can my children come to the pool on their own?
Yes, if they are over 11 years of age
Is there a children's pool?
Yes. We have a Children's play pool which is open during 'family' swim sessions, General, 'Drop in' and Parent & Toddler. The children's pool is heated to the same temperature as the main pool (around 27°C).
Bringing children to the Pool
If you are bringing children to the pool, you need to consider the following

  • Children Under 4 years of age: 1 adult to 1 child
  • Children 5 - 8 years: 1 adult to 2 children
  • Children 8 -12 years: No adult supervision, providing the child is a competent swimmer. However, an adult is required on site.

Our policy: Children under the age of 8 must be accompanied in the pool and on the poolside by an adult over the age of 16. One adult can accompany two children. The accompanying adult should maintain a constant watch over any children or weak/non-swimmers within their care in the pool, in the changing areas and on the poolside. They should remain in close contact (including in the water) at all times.

Examples:

  • If you have a newborn baby and a 3-year-old, you would require 2 adults swimmers in the pool at all times
  • If you have a 5-year-old and 6-year-old, you will require 1 adult swimmer in the pool at all times
  • If you have a 5-year-old and a child under 4, you will need 2 adult swimmers in the pool at all times
  • If you have a 5-year-old and 8-year-old, you would still need one adult in the pool with the 5-year-old.
  • If you have children aged 8 and 10, they can swim without an adult, providing they are competent swimmers. However, an adult must be present on site with them.

Do I need to pay to come in to the pool with my child if I am not swimming
Yes, all people including spectators to the pool have to purchase a ticket.

We welcome people with disabilities to use the pool, and we will always do our best to make sure our disabled visitors get the most out of their visit.
Disabled Access
We do not have a dedicated disabled entrance to the pool. The pool is located on Riverside Walk, which is a walking path wide enough to accommodate a disabled scooter with caution. Then entrance to the has a ramp from the footpath to the pool. Please contact the Pool Manager via our Contact Page or call 01285 653947 if you need specific assistance. Note: please only call during pool opening hours.
Disabled Parking
We do not have any disabled parking on site.  If you need to use a car to access the pool, please contact the Pool Manager via the Contact Page.

lifting bed for safe changingDisabled Changing Roomlifting bed for safe changing

 Disabled Changing Room
We have a dedicated disabled changing room with an adjustable full length table

Lifeguard operatiedPool Hoist for safely entering and existing the poolLifeguard operatied

 Pool Hoist
For those who need help with getting in and out of the water, we have an electrically operated hoist, allowing safe and easy access in and out of the pool. All our lifeguards have been trained to use the hoist in a safe and secure manner

Inclusive Swims
Our Inclusive Swim sessions are specifically for people with physical or mental health needs and people who struggle in crowded places. We keep numbers low so that everyone attending can be assured of space and a calm environment. Please contact us if you are unsure whether you qualify for the Inclusive Swim. Click here for timetable 
Swim Buddies
You can bring up to two 'Buddies' to enable you to access Inclusive Swim Sessions, however only one can swim with you.

  • When booking an Inclusive Swim, you will be able to book a place for yourself and, if required, a 'Swim Buddy' who will be able to swim and assist you in the pool.
  • If you require assistance in getting to the pool or entering and exiting the pool, you can also bring up to 2 'Pool Buddies' to assist you.
  • Entry for Buddies is Free of charge

Dogs
No dogs are allowed on site, unless it is an assistance dog. You also need to discuss this with the Pool Manager prior to entry, and someone(a non-swimmer) needs to be responsible for the dog while on site.
Photography
Here at Cirencester Open Air Swimming Pool, we are proud of our beautiful setting and are happy for you to take photographs of your friends and family enjoying their visit. However, in line with our safeguarding responsibilities, we do not allow you to take photographs of people you do not know, or any photographs inside the changing rooms.

If you experience problems when trying top log into your pool account, there are a number of common reasons, these include:

Invalid Password or no Account - try the following to resolve:

  1. If you have just signed up for an account, make sure you have verified your account. When you sign up for an account, we email you to the email address you used to sign up with. This email has your account details and a link to verify your account details, you need to click on this link to activate your account. This email may be in your spam/junk folder.
  2. You may have entered either your email address/username or password incorrectly. If you have forgotten your password, you can request a reset. To do this, click of the 'Forgot your password?' Link in the sign-in box. Then enter your email address. An email will then be sent to your email address with a link. Click on the link to reset your password.

Invalid Security Token

Sometimes when you try to sign in to your account, you may get a message, 'The most recent request was denied because it contained an invalid security token'

This happens when your browser cached our sign-in form and the associated security token. However, such tokens have an expiration, so if you try to sign in, our web server will complain since the token is no longer valid. This is a harmless issue, simply reload the page or try again to sign in again, and you should be able will be able to authenticate your sign in.

This problem can also happen if you are already signed in on another device, such as your mobile phone, and you are trying to sign in again on your PC or tablet. Check to see if you are logged in on another device.

Still having problems

If you still can't sign in, please contact our support team via the Contact Us page on this website 

Video courtesy of Dan Stubbins
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